Managing Flow of Work
We review the flow of work through our system, paying attention to the overall rate of flow and to bottlenecks as work flows through our process. Where bottlenecks are identified we seek to understand the root causes of each bottleneck. With this understanding we relieve the constraints by experimenting with changes to our process. Where we see examples of accelerated flow, we look for practices facilitating this acceleration. We experiment to find ways to incorporate these practices into our process.